what to expect

It’s time to welcome you back as our COVID-safe Autumn returns.

We are delighted to be welcoming our community back to relax and rejuvenate in nature.

Our Bath House, Spa Dreaming Centre and Glamping accommodation have reopened, in line with the easing of recent covid-related government restrictions. Our relaxation spaces, dining, spa and wellness offerings will all be available for you to experience.

Enjoy a welcome escape. We can’t wait to see you.

face masks

In line with the Victorian Government’s COVIDSafe requirements, face masks are to be carried with you during your stay and are to be worn whenever you’re unable to maintain social distancing.

travel restrictions

In line with Victorian Government advice, we ask for our community to stay up to date with the latest restriction here

bookings essential

Bookings will now be essential and all guests included in a booking will need to have their details recorded.

Bather limits

You will notice that all pools will have clear capacity in line with the COVIDSafe density requirements (which should allow guests to bathe safely without masks). This will be monitored by members of our friendly pools team.

limiting capacity

You will notice guest numbers have been significantly reduced in order to maintain safe distancing on site.

directional signage

You will be asked to observe floor markers on entry and in check-in queues to maintain social distancing requirements.

temperature checks

Upon arrival you will be required to use hand sanitiser and have your temperature checked as part of our onsite COVID-19 safety measures. Anyone presenting with a high temperature  will be asked to reschedule their visit.

social distancing

You will be asked to maintain social distancing throughout your visit, keeping 1.5 metres from other guests and our operational team.

check for updates

We recommend you check our website and social media in advance of your visit to obtain the most up to date information.

sanitising

We request that you make use of the hand sanitiser dispensers and hygiene stations available throughout the site.

no cash payments

All on site payments will now be cashless, and where possible, contactless.

frequent cleaning

You will notice enhanced sanitation measures across the site during your visit, particularly at high frequency touch points.

dining options

You will notice more space between you and other guests in our cafes. Our picnic areas will be available for you to enjoy whilst practising social distancing.

Thank you for familiarising yourself with the information on this page that illustrates what you can expect from your visit and some of the experiences we will be reintroducing at a later date.

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