operational update

In response to escalated measures to contain COVID-19 and updated guidelines issued by the Victorian Premier, we are continuing to press pause on all our operations until further advised.

Please note: We understand that you may need to change your booking due to the recent closure and our Reservations Team are here to help. By filling out your details in the booking enquiry form, our team will be better equipped to accommodate your booking request.

In preparation for your next visit, take some time to familiarise yourself on what to expect.

what to expect on your next visit

QR code check in

On arrival please scan the QR code on your device and register your contact details, as required by the Victorian Health Department and to assist with contact tracing. You will be asked to show your QR code check in confirmation upon entering our Reception.

face masks

In line with CovidSafe requirements, face masks are to be worn at all times during your visit unless eating or drinking.

travel restrictions

In line with Victorian Government advice, we request that our entire community stays informed of current exposure sites and follows public health advice.

bookings essential

Bookings are essential and all guests included in a booking will need to have their details recorded.

Bather limits

All guests must adhere to the COVIDSafe capacity requirements outlined on signs located at each pool. This will be monitored by members of our friendly pools team. If you are visiting with a larger group, please be mindful that you may be asked to separate given the pool capacities.

limiting capacity

You will notice guest numbers have been significantly reduced in order to maintain safe distancing on site.

directional signage

You will be asked to observe floor markers on entry and in check-in queues to maintain social distancing requirements.

temperature checks

Upon arrival you will be required to use hand sanitiser and have your temperature checked as part of our onsite COVID-19 safety measures. Anyone presenting with a high temperature  will be asked to reschedule their visit.

social distancing

You will be asked to maintain social distancing throughout your visit, keeping 1.5 metres from other guests and our operational team.

check for updates

We recommend you check our website and social media in advance of your visit to obtain the most up to date information.

sanitising

We request that you make use of the hand sanitiser dispensers and hygiene stations available throughout the site.

no cash payments

All on site payments will now be cashless, and where possible, contactless.

frequent cleaning

You will notice enhanced sanitation measures across the site during your visit, particularly at high frequency touch points.

Thank you for familiarising yourself with the information on this page that illustrates what you can expect from your visit and find more information on our COVIDSafe plan here.

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