what to expect on your next visit
QR code check in
On arrival please scan the QR code on your device and register your contact details, as required by the Victorian Health Department and to assist with contact tracing. You will be asked to show your QR code check in confirmation upon entering our Reception.
In line with CovidSafe requirements, face masks are to be worn at all times during your visit unless eating or drinking.
In line with Victorian Government advice, we request that our entire community stays informed of current exposure sites and follows public health advice.
Bookings are essential and all guests included in a booking will need to have their details recorded.
All guests must adhere to the COVIDSafe capacity requirements outlined on signs located at each pool. This will be monitored by members of our friendly pools team. If you are visiting with a larger group, please be mindful that you may be asked to separate given the pool capacities.
You will notice guest numbers have been significantly reduced in order to maintain safe distancing on site.
You will be asked to observe floor markers on entry and in check-in queues to maintain social distancing requirements.
Upon arrival you will be required to use hand sanitiser and have your temperature checked as part of our onsite COVID-19 safety measures. Anyone presenting with a high temperature will be asked to reschedule their visit.
You will be asked to maintain social distancing throughout your visit, keeping 1.5 metres from other guests and our operational team.
check for updates
We recommend you check our website and social media in advance of your visit to obtain the most up to date information.
We request that you make use of the hand sanitiser dispensers and hygiene stations available throughout the site.
no cash payments
All on site payments will now be cashless, and where possible, contactless.
You will notice enhanced sanitation measures across the site during your visit, particularly at high frequency touch points.